Laptop

Today, I have been issued an IBM Thinkpad. Might sound silly, but this is a day to remember for me.

My New Work Place

I have a feeling of reunion while I write this blog. It is quite sometime since I updated my blog, the reason is I have been quite busy with work at my new office, Aegis.

At Aegis, I head the Quality and Data Analytics functions for their Hyderabad center. The first couple of days have been filled with download and introduction meetings. The second week of work started with preparation of roadmap for our functions for 2006, presenting it to my boss and then getting his buy in.

I was told I would be given a laptop, but so far I have been working on an old and dumb Dell machine. Thank God, there is no BS7799 here, I have downloaded Yahoo Messenger and I am online all through my work time.

As a first step toward Quality, we have embarked on the process of doing BPMS for all operations and support functions. BPMS is Business Process Management System, which includes activities like, identifying CTQs and CTPs, an L3/L4 process map, documentation, Data collection Plan, Standard Operating Procedures, FMEA etc. I am currently looking out to hire three people. An Assistant Manager - Quality and two Data Analysts. If you have any references please let me know.

Apparently there is some problem with the Java setting on this browser I am unable to view all the options that I generally see. Will have to call the helpdesk. I will catch up with you later, until then you have some nice time.

Dressed to Kill - Hyderabad House Staff Pictures

Left to Right back line - Babu, Shiva,Sagar, Aleem, Chandramouli, Jagan, Sravan

Left to Right Front Line - Pandya (Security), Krishna, Neelam Reddy (Captain), Shankar, Srinivas

Inside the Restaurant
Full view of the front elevation

Dressed to Kill

Don't they look trim and handsome! We got the entire staff at our Kukatpally Hyderabad House outlet, stiched new set of uniforms and bought them a pair of shoes. The above photographs have been taken on that occassion.

It was really a sight to see the entire staff wearing the uniform that they ought to. After I started getting involved in dealing with the day to day affairs and operations of the reastaurant, I have observed that there are so many issues that need to be solved or dealt with. Our manager Ranjith had been tackling these things and putting his best efforts all these days. We joined to help him only recently. Staff not wearing uniforms and shoes is one of those issues which we have successful solved. We have now enforced a strict dressing code and frequently stress in our weekly staff meetings, the importance of looking trim and tidy. It has been my experience as a customer that my eating experience in a restaurant is better when the staff look neat and tidy, like clean shave, smart hair cut, trimmed nails etc. These little things make a lot of difference. We are actioning a lot of things that should make the customers happy.